Terms of use

Rules for using Kinrova to coordinate family shifts, availability and care requests.

Last updated: 4 November 2026

The service and accounts

Kinrova helps adults organise work shifts, availability and requests for care within a family network. Accounts are for people aged 18 or over. Children do not have accounts; adults manage their profiles and must be entitled to enter the information. Use accurate, necessary information and keep your sign-in details secure.

Care requests and responsibility

Kinrova is a coordination tool. It does not provide childcare, transport, medical or emergency services, check caregivers or guarantee that a request will be accepted or fulfilled. Availability is not acceptance. An arrangement is shown as agreed only after the invited caregiver personally accepts the current request in the app; a change or conflict may require a new confirmation.

The adult coordinating care is responsible for checking the caregiver’s identity, suitability, availability and practical arrangements, and for confirming that care is actually covered. Arrange an alternative directly if nobody accepts or the plan changes. Do not use Kinrova for emergencies or as the only safeguard for a child.

Acceptable use and availability

Use family information only for authorised coordination. Do not access another family’s data, bypass permissions, harass others or enter unlawful or unnecessary sensitive information. We work to maintain and protect Kinrova, but do not promise uninterrupted or error-free availability. We may correct, suspend or change features for security, maintenance or legal reasons. Nothing here removes mandatory consumer rights.

Free and Premium

Where Premium is offered for purchase, the store screen will show its price, currency, billing period and renewal terms before you buy. A subscription renews automatically unless cancelled through the relevant Apple or Google account before renewal. The store handles payment, cancellation and refund requests under its process and applicable local law. No free trial applies unless the purchase screen explicitly says otherwise.

Access continues for the paid period after cancellation unless local law provides otherwise. Deleting your Kinrova account does not cancel a subscription. Refund rights provided directly by law are not affected.

Account closure and shared plans

You can request account deletion in the app or at the account-deletion page. We revoke access and remove or anonymise information where possible. Limited information may remain in a shared plan for other adult members, to meet legal duties or resolve a dispute. Backup copies expire under the retention schedule in the Privacy Policy and may temporarily contain deleted data.

Liability and consumer rights

You remain responsible for decisions and arrangements made directly with family members and caregivers. To the extent permitted by law, Kinrova does not guarantee third-party performance or replace adult judgement. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

Law, disputes and contact

Italian law governs these terms, subject to mandatory protections in your country of residence. The courts of Bologna have jurisdiction only where a choice of forum is permitted by law; consumer rights to bring a claim before another competent court remain unaffected. For questions or complaints, contact support@kinrova.app, for the attention of Simone Resca.